Built for operations
Every feature maps to a real decision an operator makes — which machine to service, how much cash to load, when. Not a generic dashboard.
The operating platform for ATM fleets
Run every ATM like clockwork.
GeneralATM gives operators two independent services — Field Service to manage the work, and Cash Management to optimize the cash. Buy one, or run both on one platform.
Trusted across 1,300+ ATMs · built and operated by Forelytex
Recommended load · Prophet
$41,000
Today's routes
18 stops optimized
Built to work with the processors and networks operators already run on
MoniViewSwitchCommerceColumbus Data ServicesPAIUS BankCashConnectElanFIS
MoniViewSwitchCommerceColumbus Data ServicesPAIUS BankCashConnectElanFIS
1,300+
ATMs managed on the platform
100k+
service tickets handled
94M+
cash-demand forecasts generated
7 yrs
of operating history, run daily
01 — One platform · two services
Independent services, sold separately
Take whichever fits your operation, and add the other any time. They run on separate systems — no lock-in, no bundle you don't need.
Service 01
Field Service
Run the work that keeps machines up — tickets, technicians, and proof of every visit.
- Ticketing & workflow (Open → Assigned → Closed → Invoiced)
- Dispatch & route optimization on a live map
- Mobile field app — schedule, navigation, time tracking, photos
- Tag terminals, locations, vaulters, locks & more
Service 02
Cash Management
Optimize the cash in every machine — forecast demand, right-size loads, cut idle cash.
- Per-terminal AI demand forecasting (multiple models)
- Cost-optimal load amount & timing recommendations
- Cash order management to your providers & carriers
- Cash-out risk alerts & residual tracking
02 — Why GeneralATM
An operating platform, not just a tool
Proven at scale
Running 1,300+ ATMs with 7 years of demand history and forecasts produced every day. The platform is shaped by real operations, not theory.
Secure & isolated
Each operator's data is isolated, every action is audit-logged, and storage is encrypted — the trust a cash platform demands.
03 — Outcomes
What changes when the whole operation is on one platform
Less idle cash
Right-size every load
Forecast-driven recommendations stop you over-funding machines and trapping capital you can't use.
Fewer cash-outs
Catch depletion early
Per-terminal alerts flag emergency loads before a machine ever shows "out of service."
Faster dispatch
Plan the day in minutes
Optimized routes and a mobile field app cut drive time and keep technicians moving.
04 — Inside the platform
See the work and the cash in one place
The same screens your team uses every day — tickets and routes on the Field Service side, demand forecasts on the Cash Management side.
General ATM ▲
3DMTicket Group #48201 — Maple St Market
Dispenser intermittently rejecting notes — dispatch a tech to inspect & clear.
✎D. Monroe — Replaced reject bin, 20 test dispenses OK.D. Monroe · 2:14 PM
Field Service
Ticket feed
Every job tracked Open → Assigned → Closed → Invoiced, with tags, comments, and photo proof.
General ATM ▼
Thu Jun 18 DMField Service
Live dispatch map
Optimized routes per technician on a live map, with cash-out priorities flagged in red.
General ATM ▼
DMDemandOldcastAverageProphet
Cash Management
Demand forecast
Per-terminal forecasts across multiple models, driving cost-optimal load recommendations.
05 — Security & reliability
Enterprise-grade by design
Per-account data isolation
Full audit trail
Encrypted storage
Real-time sync
Daily automated forecasting
See GeneralATM on your fleet
Book a 30-minute demo of either service — or both — with a scenario built around your ATMs.
30-minute walkthrough · see it on your own terminals · no commitment